Sean Stapleton, president & CEO of Warrantech, recently spoke with Dealerscope magazine as part of a discussion on upcoming company initiatives. The following is an excerpt, providing a brief glimpse of what Warrantech has in store for 2018 to help CE and appliance dealers increase their extended service plan offerings and give customers the most value for their money and a worry-free shopping experience.
Warrantech is offering its retail partners a new smartphone app/platform. Developed by AmTrust Innovation with collaboration from Warrantech, it allows consumers to automatically add their connected devices to a dynamically priced service plan.
Using the app, customers can purchase protection on a number of connected devices including smart TVs, tablets, connected thermostats, smart speakers, hubs and network routers against power surge, mechanical breakdown and accidental damage. Customers also have access to live on-demand technical support and in-person installation services from a nationwide network.
For participating partners who want to offer the program, we offer a white-label version of the app and other revenue-sharing opportunities. This new technology lets their customers identify devices in real time, catalog them and customize the protection level that they desire.